Privacy Policy

Effective date: October 14, 2025

1. Who We Are

Welcome to The Uncommon Family (“we,” “our,” or “us”).
We provide educational and lifestyle resources to help families live more consciously. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.theuncommonfamily.com, purchase digital products, or join our community.

2. What Information We Collect

A. Information you voluntarily provide:

When you sign up for emails, download free resources, make a purchase, or join our membership.
- Examples: name, email address, billing address, and payment details (processed securely by Stripe or PayPal via Kajabi).

B. Information collected automatically:

When you visit our site, Kajabi and our analytics tools collect limited data such as your IP address, device type, and browsing behaviour using cookies.

We use this information to improve our website and offer a better experience—never to sell or misuse your data.

3. How We Use Your Information

We may use your information to:

Deliver digital downloads, guides, and membership access you purchase.
Send emails you’ve opted into (updates, resources, or offers).
Improve our content, website, and customer experience.
Respond to questions or technical issues.

We do not sell or rent your personal information—ever.

4. Email Consent & Unsubscribing

By entering your email on our website, you agree to receive communications from The Uncommon Family.
You can unsubscribe anytime by clicking the link at the bottom of our emails.

All email communication complies with Canada’s Anti-Spam Law (CASL) and U.S. CAN-SPAM Act.

5. Cookies & Tracking

We use simple cookies for:

Essential website functionality
Anonymous site analytics (e.g. Google Analytics)

We don’t use ad retargeting or sell data to third parties.
You can disable cookies in your browser settings at any time

6. How We Store & Protect Your Data

Kajabi securely stores your information in encrypted systems.
Payments are processed by trusted third-party gateways (Stripe, PayPal), and we never see or store your full payment details.
We take reasonable steps to protect your information from unauthorized access.

7. Your Rights

Depending on your location (e.g. Canada, EU, UK), you may:

Request access to or deletion of your data.
Withdraw consent to marketing communications.
Ask how your data is being used.

8. Children’s Privacy

Our site is intended for adults. We do not knowingly collect personal information from children under 16.

9. Updates to This Policy

We may update this Privacy Policy occasionally. The latest version will always be posted on this page.

10. Contact Us

If you have questions about this policy or your personal data, reach out to:

The Uncommon Family
Aurora, Ontario, Canada
📧 [email protected]